Satellite Phone Forum

[Artur-R]

Globalstar data communications allow businesses the power to access, send and receive data from remote areas around the world. Special Purpose Modems can be integrated with the GSP 1700 to create solutions for asset tracking and remote sensing, monitoring and control of in-field operations. A majority of business today is conducted via the Internet and email. Because your business operates outside of traditional coverage doesn't mean that you shouldn't be able to have access to these important tools with Globalstar Express Data you will never miss an important email again.

Express Data

Express Data "turbo-charges" your Globalstar data connection and lets you browse the web and check your email at accelerated speeds. This allows you to be more productive even when you're out of land-line and cellular coverage.

Express Data works with most ISPs and browsers so you won't need to change your ISP or your current email address to begin enjoying Express Data's speed. In addition to speed, Express Data can protect you and your business as you surf the web with an optional ultra-secure firewall. It is available anywhere there is a Globalstar satellite connection. Now you can enjoy faster Internet access from work, home, and while on the road which helps you, increase your productivity even when you're in a remote area. Use Express Data with the GSP 1700 to create a powerful business communication tool.

[DerekBell]

1. How does Express Data work?
Express Data is an exciting technology that significantly speeds up your satellite Internet experience. By utilizing a variety of advanced information compression and performance enhancement techniques, Express Data is able to optimize traffic flow across the existing Internet infrastructure. This allows Express Data to deliver the information you are looking for faster. Some of the advanced Information Management techniques used by Express Data include:

* Persistent Connections
* TCP/IP Protocol Optimization
* Data Type-Specific Image Compression Algorithms
* Entropy Compression for all non-HTTP data
* Artificial Intelligence Based Local Caching
* Artificial Intelligence Based Remote Caching
* Optimized Global Data Centers
* Failsafe Downloads
* Ad Blocking · Site Blocking
* Windows® Optimizations

2. What types of traffic will Express Data accelerate?
Express Data will accelerate web browsing, web-based file transfers, uploading and downloading of all native FTP file transfers, and all types of email from simple web-based email systems like Hotmail and Yahoo Mail to POP3 and SMTP based email systems such as Microsoft Outlook®, Microsoft Outlook Express® and Microsoft Exchange®. Additionally, email attachments including Microsoft PowerPoint®, Microsoft® Word, Microsoft® Excel and others will also be accelerated.

3. What do I need to begin using Express Data with Globalstar service?
Globalstar Requirements
* Globalstar GSP-1600 Handheld Phone or GSP-2900 Fixed Phone with version 5.2 or higher phone software version
* Globalstar Data Kit or Globalstar Vehicle Kit
* Express Data software (can be downloaded from the Globalstar website or the Data Kit Installation CD Version 1.2)
* A Globalstar airtime price plan
* Subscription to Express Data service

Computer Requirements
* Pentium II, III, IV, Celeron 500Mhz or higher class machine
* Minimally 64 MB of RAM and 200MB of free disk space
* Operating systems: Windows® 98, Windows® Me, Windows® 2000, or Windows® XP or MAC OS 8 and higher

Note: Functionality and connectivity with VPN services may not be compatible with Express Data.

4. How fast will my connection be with Express Data?
The degree to which Express Data can accelerate each of the above applications is dependent upon the processor speed of your PC, the speed of the selected connection, the amount of congestion the connection is experiencing and the types of data you are requesting.

5. How much does Expres Data Cost?
Express Data is a FREE subscription-based service included at no additional cost in most of Globalstar's current airtime price plans. Express Data is FREE to customers on the following price plans:
- Freedom 150 - Liberty 1800 - Skyline 120
- Freedom 500 - Liberty 6000 - Skyline 400
- Freedom 1400 - Liberty 16800 - Powerline 1250
- Freedom 4000 - Liberty 48000 - Powerline 3000

Express Data is being offered to all other monthly price plans at $9.95/month over and above the current monthly service fee. For annual plans not listed above an annual fee of $119.40 will be charged.

6. Is Express Data difficult to install?
Not at all... Express Data software can be installed from the Globalstar Data Kit CD or online. An easy-to-follow installation wizard will take you through the entire set-up process. If you have any problems, you can contact Globalstar Customer Care for further assistance. To purchase a Globalstar Data Kit, find your local Globalstar Authorized Dealer.

7. How do I subscribe to Express-Data?
Once you have Express Data installed on your PC, a registration wizard will appear and guide you through the simple process.

8. How do I keep my copy of ExpressData current?
With Express Data, your software is always current. That's because it is self-updating. Each day when you first start Express Data, it will check to see if any updates and new features are available. If there are, you will be asked if you want to upgrade your product at this time. If you say yes, the updates and new features will be applied. If you decline, you can always go to the "Automatic Updates" screen in the product at a later time and ask for them to be applied.

9. If I already have a data compression service, what do I do?
If you already have data compression installed on your laptop, you must delete all existing files related to that software before downloading the Express Data software. You can call Globalstar Customer care at 1.877.452.5782 if you require assistance with this process.

10. If I have any questions or problems, what do I do?
You can call and talk live to one of Globalstar's knowledgeable Customer Care representatives by dialing 1.877.452.5782.

11. How do I deactivate Express Data?
Call Globalstar Customer Care (1.877.452.5782) to deactivate the service and ensure you are no longer billed for Express Data service. Please have your Express Data serial number and/or your Globalstar account number or satellite phone number on hand so Globalstar Customer Care can provide the quickest service.

Note: Should the Express Data server drop the connection you will need to terminate your current Globalstar data session and re-initialize the Globalstar data connection.